How Reference First works

How Reference First works

A clear, managed referencing process built for regulated care hiring. No software to learn, no hidden steps, no guesswork.

A clear, managed referencing process built for regulated care hiring. No software to learn, no hidden steps, no guesswork.

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Referencing Delays Matter

Slow or missing references are one of the biggest blockers to compliant care onboarding.

A structured process
from start to finish.

A structured process
from start to finish.

We operate a managed referencing model designed specifically for health and social care providers and recruiters. From receiving candidate details to delivering a structured compliance pack, every stage is handled clearly and consistently.


You know what has been requested, what has been returned, and what remains outstanding - at all times.

We operate a managed referencing model designed specifically for health and social care providers and recruiters. From receiving candidate details to delivering a structured compliance pack, every stage is handled clearly and consistently.


You know what has been requested, what has been returned, and what remains outstanding - at all times.

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We initiate contact with referees within one working day of receiving complete candidate details.

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We initiate contact with referees within one working day of receiving complete candidate details.

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We initiate contact with referees within one working day of receiving complete candidate details.

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We initiate contact with referees within one working day of receiving complete candidate details.

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References returned more quickly through structured daily follow-up

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References returned more quickly through structured daily follow-up

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References returned more quickly through structured daily follow-up

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References returned more quickly through structured daily follow-up

Our Approach

Our Approach

Care

Built by professionals who understand regulated care environments, safeguarding expectations, and the pressures of onboarding under inspection standards.

Care

Built by professionals who understand regulated care environments, safeguarding expectations, and the pressures of onboarding under inspection standards.

Care

Built by professionals who understand regulated care environments, safeguarding expectations, and the pressures of onboarding under inspection standards.

Clarity

We log every request, follow-up, and response. You will receive structured updates so you can be sure there are no blind spots in the referencing process.

Clarity

We log every request, follow-up, and response. You will receive structured updates so you can be sure there are no blind spots in the referencing process.

Assurance

References are verified, timelines reconciled, and discrepancies clearly documented so you can make informed hiring decisions with confidence.

Assurance

References are verified, timelines reconciled, and discrepancies clearly documented so you can make informed hiring decisions with confidence.

Designed for regulated care hiring

Designed for regulated care hiring

We provide a managed referencing service built for speed, compliance, and audit confidence in health and social care onboarding.

We provide a managed referencing service built for speed, compliance, and audit confidence in health and social care onboarding.

Daily Reference Chasing

We request references immediately and follow up daily until responses are received or escalation is required.

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Verified Referee Responses

Consultation from healthcare professionals

We only accept references from verified organisational sources, ensuring authenticity and accountability.

Access a network of virtual consultation.

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Structured Compliance Packs

Enhanced health awareness

Every completed reference is delivered in a clear, documented format ready for onboarding and internal review.

Healix encourages users to stay active through custom goals.

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Clear Timelines and Outcomes

Schedule appointments

We reconcile employment history, flag gaps or discrepancies, and provide a clear summary of outcomes.

Schedule appointments with healthcare providers.

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Trusted by thousands worldwide

Referencing finally feels under control.

Reference First has taken the constant chasing off our plate. The process is clear, well managed, and the packs we receive are structured and easy to file for compliance.

Rajiv

Director

The best outsourcing decision we've made.

Reference First has reduced admin burden massively. We can focus on candidates and hiring decisions, while knowing referencing is being handled properly in the background.

Imran

Branch Manager

Frequently asked questions

Frequently asked questions

For any unanswered questions, reach out to our support team via email. We'll respond as soon as possible to assist you.

For any unanswered questions, reach out to our support team via email. We'll respond as soon as possible to assist you.

How quickly do you start chasing references?

We send reference requests within 1 working day of receiving candidate details and consent. From there, we chase referees daily and keep a clear record of all attempts and responses.

What happens if a previous employer does not respond?

Do you verify that references are genuine?

Do you make hiring or suitability decisions?

What do you need from us to get started?

How quickly do you start chasing references?

We send reference requests within 1 working day of receiving candidate details and consent. From there, we chase referees daily and keep a clear record of all attempts and responses.

What happens if a previous employer does not respond?

Do you verify that references are genuine?

Do you make hiring or suitability decisions?

What do you need from us to get started?