Let’s simplify
your referencing
process.

Let’s simplify
your referencing
process.

Whether you’re hiring 5 or 50 staff a month, we’re here to help you reduce delays and strengthen compliance.

Whether you’re hiring 5 or 50 staff a month, we’re here to help you reduce delays and strengthen compliance.

General Inquiries

Want to understand how Reference First works, pricing tiers, or turnaround expectations? Get in touch and we’ll walk you through it clearly.

Customer Support

We’re here to help! Whether you have a question or need assistance.

Customer Support Email

Frequently asked questions

Frequently asked questions

For any unanswered questions, reach out to our support team via email. We'll respond as soon as possible to assist you.

For any unanswered questions, reach out to our support team via email. We'll respond as soon as possible to assist you.

How quickly do you start chasing references?

We send reference requests within 1 working day of receiving candidate details and consent. From there, we chase referees daily and keep a clear record of all attempts and responses.

What happens if a previous employer does not respond?

Do you verify that references are genuine?

Do you make hiring or suitability decisions?

What do you need from us to get started?

How quickly do you start chasing references?

We send reference requests within 1 working day of receiving candidate details and consent. From there, we chase referees daily and keep a clear record of all attempts and responses.

What happens if a previous employer does not respond?

Do you verify that references are genuine?

Do you make hiring or suitability decisions?

What do you need from us to get started?